Cancellation Policy
Sufficient notice for cancellations/reschedules helps us to offer your appointment time to someone else who may be waiting for support.
Please provide at least 2 days (48 hours notice) if you need to cancel or reschedule.
Cancellations or reschedules within 24 to 48 hours of your appointment time will incur 50% of the appointment fee
Late cancellations within 24 hours of your appointment or a failure to attend your appointment will incur the full appointment fee.
Please note that cancellation fees are not covered by Medicare.
Fees & Rebates
Our fees are below the recommended fee of $318 per 50 minute session by the APS.
$250 for a 50 minute appointment (in person, online or phone)
With a valid Mental Health Care Plan (MHCP) you are entitled to a rebate of $145.25 for up to 10 sessions per calendar year
Appointments from 5pm weekdays, weekends, and public holidays will incur a $20 surcharge